Ask PC ExpertsCall A Tech : 1-888-889-3335
LiveZilla Live Help
HomeWho we are
Untitled Document

Select Category

 

CD-ROM/DVD
Search

Problem Can't Access Data CD if CD Player or Media Player Are Running 
Solution Steps to Reproduce Problem If either CD Player or Media Player (in CD Audio mode) are running when you try to access a CD-ROM data disc from File Manager, the following error message appears: The device is not ready. Also, if either CD Player or Media Player are running when you try to install a driver from a CD using Windows NT Setup, installation may fail and you may be prompted to insert a CD in a non-existent drive. Steps to Reproduce Problem 1.Insert a data disc in the CD-ROM drive. 2.Start CD Player from the Accessories group. 3.Start File Manager and try to choose the CD-ROM drive. 4.The above error message occurs even though there is a valid data disc in the drive. To access the data disc in the CD-ROM drive, make sure both CD Player and Media Player are not running. If you were not able to complete Setup, close and restart Setup after exiting CD Player and Media Player.  

Rate this article    1. 2  3  4  5

 
 

Desktop Computer Support
   Copyright AskPCExperts © 2008

This site is best viewed at 1024 x 768 pixel resolution.